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3 Questions to develop “How-Might-We (HMW) statements” from the point of view of your users/customers

 

Ask

  1. What do your users like?
  2. What do they wish?
  3. What do they want if there were no constraints?

Resources 

1. Here are a few tools to distribute these questions to a random sample of your user base:

2. Once you’ve evaluated the answers then here are a few tools your team can use to collate and share insights:

3. Finally, here are some tools to facilitate and debate the future based on insights as a team:

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Image Credit: @alvaroreyes

Eddie Jones on Lessons in Coaching

 

 

 

 

 

 

 

 

 

 

Eddie Jones is an outstanding leader and an inspirational coach. To date his impressive resume includes:

  • Taking Australia to the 2003 Rugby world cup final as the head coach.
  • A member of the South African 2007 Rugby world cup winning squad as a member of the senior coaching group
  • Taking Japan to a 34 – 32 victory over South Africa during the 2015 Rugby world cup
  • Taking up the position at the Head coach of England in 2016. Under his leadership England holds a n 86% win ratio (Wikipidia, 2018).

In a 40min Q&A session at Oxford Union Eddie Jones shares a number of his team leadership and management principles.

The Compounding Strength of “Network Effects”

I was made aware a of simple innovation to crowd control barriers at a recent Systematic Inventive Thinking (SIT) introductory session at the Marathon Group. While normal barriers do well to serve as a visual restriction to a crowd they don’t possess the strength to stop a group of loosely coordinated individuals in a crowd from pushing the barrier down. As the crowd grows powerful with the more people added to it so does the new type of barrier.

 

 

 

 

 

 

 

 

 

 

 

It reminded me of a quote from Tron Legacy by Kevin Flynn:

“The more I fought the more powerful he became”

Facebook, as a business, gains value in a similar way. The more people who join and participate in the social network the more valuable it becomes.

Peter Thiel, in his book “Zero to One“, calls this type of innovation “network effects” and he lists it as one of the key components of creating a successful business.

Facebook isn’t the only example. PayPal, AirBnb, WhatsApp and Amazon have grown off the strength of their network effects.

True innovation requires an ability to solve a problem beyond a single dimension.

Don’t Fixate on a Single Dimension

One way to achieve this type of thinking is to forcefully remove the fixated usefulness an object/product possess and systematically explore alternative uses for it.

A great example is how Velcro was invented. When burrs stuck to his clothes one day during a walk G. de Mestral didn’t only see the problem of having to de-burr his clothes, instead he gained the inspiration for creating a self sticking fabric.

Steps to Innovation

1. Increase constraints

Creating a well defined success criteria of the problem you are attempting to solve then increase the constraints of the solutions space. The result is a more constructive effect than open or free thinking.

2. Dedicate good quality time

Dedicate extended, undistracted time to the solution process. This will assist in putting your mind out of a “sense and respond” mode and into a mode conducive to creative thinking.

3. Iterate over options

Iterate all objects/items in the problem domain. Within context ask yourself, “what else can this be used for”.

Innovation is a fundamentally difficult activity. Seeking alternative solutions involving existing tools and processes is key to establishing truly valuable solutions.

 

This post was originally published on https://www.linkedin.com/pulse/network-effects-derek-gardiner/

Credit on feature image from https://unsplash.com/@samscrim